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Criteria | Notes / Questions to Ask | Check ✔️ |
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Licensing & Insurance | - Are they licensed for your state/city? - Do they carry general liability and workers’ comp insurance? |
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Experience & Portfolio | - How many years have they been in business? - Do they have experience with your type of project? - Can they provide photos or site visits of past work? |
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References & Reviews | - Can they provide at least 3 references? - What do online reviews say (Google, Yelp, Houzz)? |
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Detailed Proposal & Estimate | - Is the proposal clearly itemized (labor, materials, timeline)? - Are allowances and contingencies outlined? |
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Project Management Approach | - Do they use project management software? - How often will you receive updates? - Who is your main point of contact? |
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Contract Terms | - Are payment terms, scope, and timelines clearly defined? - Are there clauses for change orders or delays? |
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Permits & Code Compliance | - Will they handle all necessary permits and inspections? - Are they familiar with local building codes? |
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Subcontractors & Crew | - Do they have a reliable team? - Are subcontractors licensed and insured? - Are background checks performed? |
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Timeline & Availability | - When can they start? - What’s their estimated completion time? - How do they handle delays? |
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Warranty & After-Service | - Do they offer a workmanship warranty? - Will they be available for post-construction fixes or adjustments? |
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Safety Practices | - Do they follow OSHA regulations? - Do they have a safety plan on-site? - Any recent safety violations? |
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Sustainability (Optional) | - Do they use eco-friendly materials or building methods? - Are they LEED certified or familiar with green building standards? |